Pleiades

Service Suite Mobile Edition (9.4.1 GA)

MA installers

UPDATE: 2016-01-21

heptet.com now provides https connections via a certificate from letsencrypt.org. This allows iOS apps to be installed from here.

Install this first

Install MA for iOS (full UUIDs - 2016-09-08)

Install MA for iOS

Install MA for iOS (no ATS). Do not install this unless you know what you are doing.

Install Supervisor MA for iOS (not available)

Install Mobile Companion for iPhone

Install Mobile Companion for iPhone (version dated 2016-02-04)

-OR-

Install MA for Android

Install Supervisor MA for Android

Configuration

Service Suite Mobile

If Running iOS 9.x

In order to trust the iOS apps, try the following:

  1. Go to: Settings > General > Profiles & Device Management
  2. Select there under 'ENTERPRISE APP' > 'Ventyx ABB Inc.' and a button will show 'Trust "Ventyx ABB Inc."'. Click the text in light blue (default) and it will change to 'Delete App' in red font (default).

You should see the 'Mobile' app as 'Verified' listed under 'APPS FROM DEVELOPER "IPHONE DISTRIBUTION: VENTYX ABB INC."', even before you do step #2.

If running iOS 8.x

Once Service Suite Mobile is installed, start the app. iOS will ask if you want to trust the app. Select "Trust". Then return to this page and click on the appropriate link below to point MA at the correct server

Point Service Suite Mobile to sv52 (UTIL)

Point Service Suite Mobile to sv52c (COMM)

Point Service Suite Mobile to sv53

Point Service Suite Mobile to sv53 using https

Point Service Suite Mobile to Azure instance (original)

Point Service Suite Mobile to Azure instance (new)

Point Service Suite Mobile to rss (Russian demo server)

Service Suite Supervisor

If you are using both the Mobile and Supervisor apps, to configure the Supervisor app, you must first start the Mobile app, sign in, tap the Main Menu button in the upper-left corner, and then tap the Supervisor option

IMPORTANT: The first time you run your apps, it is important that you start the Mobile app first and then launch the Supervisor app from the Mobile app. This will configure the Supervisor app to communicate with the server

After this first time, you can choose to start the Supervisor app at any time from either the Mobile app or the desktop icon.